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Terms & Conditions

By accessing our website or engaging with our services, you agree to the terms set out below.

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1. Services Provided
Mind Body XR offers custom XR software development and consultation, specializing in academic research in neuroscience, psychology, psychiatry, and neurology. Services include:

  • Research-specific prototyping and full XR software development using agile methodologies

  • Consultation for XR-related research in healthcare and academia

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2. Free Consultation
We offer a free 30-minute initial online meeting to understand your project and provide a quote.

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3. Payment Terms

  • Pricing is determined after the initial consultation based on the scope of work.

  • Unless otherwise agreed, payment is due in two parts: 50% upfront and 50% upon project completion.

  • Payments are accepted via bank transfer.

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4. Late Payment Policy
Final payment is due within 30 days of project completion. Late payments may incur:

  • A 10% fee added every 30 days of non-payment

  • Legal action if necessary

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5. Client Responsibilities
Clients agree to:

  • Stay engaged throughout development

  • Attend bi-weekly progress reviews or review emailed video demos

  • Provide timely and accurate feedback

  • Accept that significant changes in project scope will require a new quote

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6. Intellectual Property
Ownership of software and IP is determined on a case-by-case basis and must be clarified before development begins.

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7. Ongoing Support

  • Free support (bug fixes, small changes) is included for 12 months after delivery.

  • After that, optional extended support is available at £1,000/month.

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8. Guarantees and Limitations

  • We guarantee compatibility with Meta Quest 2 and Meta Quest 3 devices.

  • Compatibility with other devices is possible but not guaranteed unless testing is available.

  • We do not guarantee data security on client devices or specific research outcomes.

  • We guarantee the final product meets the agreed specifications. If it does not, a refund may be issued.

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For any questions, contact us at:
info@mindbodyxr.com

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